Matthew Ochoa Ministries (“we,” “us,” or “our”) respects your privacy and values the trust you place in us. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit matthewochoa.com, purchase products, create an account, access digital content, join a mailing list, or otherwise interact with our website and services.

References to “Matthew Ochoa Ministries” in this Privacy Policy include the website, online store, membership areas, video studies, digital resources, and other online services operated by Matthew Ochoa Ministries.
 

Section 1 — Information We Collect and How We Use It

When you make a purchase, create an account, register for a video study, redeem an access code, subscribe to communications, or otherwise interact with our website, we may collect information you voluntarily provide, including your name, email address, phone number, billing or shipping address, and other information necessary to provide the requested service.

We use this information to process and fulfill orders, provide access to purchased or redeemed content, maintain user accounts, communicate about transactions, provide customer support, and improve our products and services.
 

When you browse our website, certain technical information may also be collected automatically, including your Internet Protocol (IP) address, browser type, device information, operating system, pages visited, and information about how you interact with the site. This information helps us operate, secure, analyze, and improve the website.
 

Email Communications

With your consent, we may send you emails regarding books, Bible studies, teaching resources, videos, ministry updates, new products, special offers, events, and other content from Matthew Ochoa Ministries.
 

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those communications.
 

Transactional emails relating to purchases, accounts, access to digital content, or other requested services may still be sent when necessary.
 

Section 2 — Consent

When you provide personal information to complete a transaction, create an account, redeem access to content, arrange delivery, contact us, or otherwise request a service, you consent to our collection and use of that information as reasonably necessary to provide the requested service.
 

When we request personal information for another purpose, such as marketing communications, we may request your consent where required by applicable law.
 

You may withdraw your consent to receive marketing communications at any time by selecting the unsubscribe option contained in our emails or by contacting us using the information provided below.
 

Section 3 — How We Share Information

We may share personal information with service providers when reasonably necessary to operate our website and provide our services. These providers may include website hosting services, e-commerce providers, payment processors, shipping providers, email and communication platforms, analytics services, and other vendors that perform services on our behalf.
 

We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect the rights, property, security, or safety of Matthew Ochoa Ministries, our users, or others.
 

Matthew Ochoa Ministries does not sell your personal information for money.
 

Third-party service providers may process information according to their own privacy policies and applicable laws.
 

Section 4 — Wix and Data Storage

Our website is hosted using Wix.com and may use Wix services for website hosting, e-commerce, memberships, pricing plans, video access, customer accounts, and other website functionality.
 

Information submitted through the website may therefore be stored or processed through Wix's systems, databases, and service providers.
 

Payment transactions made through our website may be processed by Wix Payments or other third-party payment providers available through Wix. Payment information is handled by the applicable payment processor according to its security practices and privacy policies.
 

Matthew Ochoa Ministries does not intentionally store complete credit or debit card numbers on its own servers.
 

For more information regarding Wix's privacy practices, please review Wix's Privacy Policy.
 

Section 5 — Third-Party Services and Links

Our website may use or link to services operated by third parties, including payment processors, retailers, video platforms, email providers, analytics providers, social media platforms, and other online services.
 

These third parties may collect, process, or store information according to their own privacy policies. Their privacy practices are not controlled by Matthew Ochoa Ministries.
 

Our website may also contain links that direct you to third-party websites, such as online retailers or social media platforms. Once you leave matthewochoa.com, this Privacy Policy no longer governs your activity on those third-party websites.
 

We encourage you to review the privacy policies of any third-party services you use.
 

Section 6 — Security

We take reasonable administrative, technical, and organizational precautions intended to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.
 

Our website uses security technologies provided by Wix and other service providers, including encrypted connections where appropriate.
 

However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored through our website.
 

Section 7 — Cookies and Analytics

Matthew Ochoa Ministries and our service providers may use cookies and similar technologies to operate the website, maintain user sessions, remember preferences, understand how visitors use the website, measure website performance, and support marketing and advertising activities.
 

For example, cookies may allow registered users to remain signed in or help us understand which pages and resources visitors find most useful.
 

We may also use analytics and advertising technologies provided by third parties, such as Google, Meta, Wix, or similar providers.
 

Depending on your location and browser settings, you may be able to control or disable certain cookies through your browser or through cookie controls made available on our website. Disabling certain cookies may affect the functionality of the website.
 

Section 8 — User Accounts and Digital Content

Certain portions of matthewochoa.com may require you to create an account or obtain an applicable access plan.
 

For example, purchasers of certain study materials may receive promotional or redemption codes that provide access to corresponding video studies or other digital resources.

Information associated with your account may be used to authenticate your identity, maintain your access to digital content, record purchases or redemptions, and provide support.
 

You are responsible for maintaining the confidentiality of your account credentials and should notify us if you believe your account has been accessed without authorization.
 

Section 9 — Age of Consent

By using this website, you represent that you are legally permitted to use the website and provide the information submitted through it.
 

If you are under the age of majority in your jurisdiction, you should use the website only with the involvement and consent of a parent or legal guardian where required by applicable law.

Our website and commercial services are not intentionally directed toward collecting personal information from young children.
 

Section 10 — Your Privacy Rights

Depending on where you live, applicable law may provide you with certain rights concerning your personal information. These may include the right to request access to, correction of, or deletion of certain personal information, as well as other rights concerning how your information is processed.
 

To submit a privacy-related request, please contact us using the information below. We may need to verify your identity before completing certain requests.
 

Section 11 — Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy from time to time.
 

Changes will become effective when the revised Privacy Policy is posted on this website unless otherwise required by law. When material changes are made, we may provide additional notice where appropriate.
 

Questions and Contact Information

If you have questions about this Privacy Policy or would like to request access to, correction of, or deletion of personal information associated with you, please contact:
 

Matthew Ochoa Ministries
P.O. Box 254
Visalia, CA 93279
Phone: 559-212-4827
Email: info@matthewochoa.com
 

For additional rules governing use of this website, please review our Terms of Use.
 

Any rights not expressly granted herein are reserved.